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Frequently Asked Questions

Quick answers to common questions about BehaviorDocs

How does the AI generate session notes?

Our AI analyzes your session inputs including behaviors observed, interventions used, and outcomes achieved. It then generates professional, clinical documentation following ABA best practices. You always have the opportunity to review and edit before saving.

Is my data HIPAA compliant?

Yes, BehaviorDocs is fully HIPAA compliant. We use enterprise-grade encryption, maintain strict access controls, and sign Business Associate Agreements (BAAs) with all agency customers. See our HIPAA Compliance page for full details.

Can I try BehaviorDocs before subscribing?

Absolutely! We offer a 14-day free trial with full access to all features. No credit card required to start. You can upgrade to a paid plan anytime during or after your trial.

How do I cancel my subscription?

You can cancel your subscription anytime from your Account Settings. Your access will continue until the end of your current billing period. We also offer data export so you can keep your documentation.

What happens to my data if I cancel?

When you cancel, you can export all your data before your subscription ends. After cancellation, we retain your data for 30 days in case you want to reactivate. After that, it's permanently deleted per our data retention policy.

Do you offer agency/team plans?

Yes! Our Agency plans are designed for ABA therapy agencies with multiple RBTs. You get team management, compliance monitoring, similarity detection, and more. Contact our sales team for custom pricing.

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Still need help? We're here for you

Our support team is available Mon-Fri, 9am-5pm EST. We typically respond within 24 hours.